park & charge
Ready to park & charge is the innovative mobility service offered by Smart to its users.
It allows drivers to find, book and pay parking spots and points of charge, guiding users through the whole process. Electric smart owners can immediately see if there is a charging point available in any parking area and directly book it through the App
- service design
- user flow & UX ecosystem
- UX/UI development of the mobile app
- user validation
Charge your Smart fast!
The ready to charge service can count on a network of charging facilities for public use with
power up to 22 kw to recharge Smart in less than an hour.
The design process started from the users interview and service safari, allowing us to discover first hand the value and critical points of electric drives.
& Launch Strategy
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